Shipping & Returns
Free standard shipping for orders over $100 within USA and CANADA. Standard shipping is USPS First Class Mail with Tracking included.
Over night shipping available, USPS Priority Express mail with Tracking included.
For oversea shipping rates please contact us at email@example.com. We will try to help figuring out the best rate for you.
Items are shipped within 48 hours of purchase (most ship next day unless the next day is Sunday or a holiday). We will list all back orders on the website.
Return & Exchange Policy
If you are not satisfied when you receive your order, please contact us to discuss an exchange or refund within 15 days of receipt of your package. Please note that shipping costs are non-refundable and any shipping cost you may incur returning an item will be your responsibility.
All returns must be in the original packaging and condition. All returns must be discussed prior to return and postmarked within 15 days of receipt of purchase for a refund. For items bought through our partners please contact them directly and follow their return policy.
Please note, due to the fact that all jewelry items are hand made, there may be slight variation in sizes, color and texture, but we consider this to be the beauty and uniqueness of hand made items. All jewelry are guaranteed for 3 months after purchase, and will be repaired or replaced if broken due to construction. Not all beads can be matched exactly and refunds will be given in these instances. For repairs or replacements not due to construction, buyers are responsible for return shipping, additional charges may apply for materials and labor.