Shipping & Returns
Free standard shipping for orders over $100. Flat rate standard shipping charge of $7.50 for orders under $100. Standard shipping is USPS Priority Mail with Tracking included.
Over night shipping available, USPS Priority Express mail with Tracking included.
Items are shipped within 48 hours of purchase (most ship next day unless the next day is Sunday or a holiday). If back ordered we will list it on the website.
Return & Exchange Policy
If when you receive your order you find that you are not satisfied, please contact us to discuss an exchange or refund within 15 days of receipt of your package. Please note that shipping costs are non-refundable and any shipping cost you may incur returning an item will be your responsibility.
Returns are welcome if A NOD(TO)DESIGN is contacted within 15 days of receiving. All returns must be in the original packaging and condition . All returns must be discussed prior to return and postmarked within 15 days of receipt of purchase for a refund. For items bought through our partners please return items back to the retailer you bought from and follow their return policy.
Please note due to the fact that all jewelry items are hand made, there will be slight variation in sizes, color and texture, but we consider that is the beauty and uniqueness of hand made items. All jewelry are guaranteed for 3 mo after purchase, and will be repaired or replaced if broken due to construction. Not all beads can be matched exactly and refunds will be given in these instances. Please treat your piece with care and it will last a long time. For repairs or replacements not due to construction, buyer is to pay for return shipping, additional charges for materials will also apply.